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FAQ

  • Do you have a showroom?
    We're working on it! We're finalizing locations and design. Follow along with us on our Instagram for updates on the showroom. In the meantime, contact us for samples and orders!
  • What does "To The Trade" mean?
    We are a to the trade showroom, meaning we sell to designers, architects, builders, and contractors. For retail sales, email orders@michipatterns.com.
  • How do I open a Trade Account?
    Email us at info@michipatterns.com! We will send you a form to fill out and return to us. We typically process account registration in 48 hours, contact us if you need a rush on your registration.
  • What benefits does my Trade Account get me?
    Trade accounts have access to trade pricing and online memo shopping. With your trade account you may shop our website for up to 10 memos on your first order. Additional memo orders will be allowed once you have placed your first full product order. Sample orders are pulled and shipped within two business days. Fulfillment is subject to memo availability. Your order is sent either by USPS or Fedex Ground. For rush shipping, contact showroom for rates. Sample orders will be available for pick up within 24 hours if you are in Columbus, OH.
  • How do I place an order?
    If you have a trade account, please contact orders@michipatterns.com. Please include the following: Quantity of fabric or wallpaper Shipping Address with any sidemarks or project name Full payment is required up front for orders to be placed
  • Do you have products in stock?
    We do not keep stock in our showroom. Most of our lines print to order and lead times range from 2-8 weeks from the time you pay for your order. Lead times are noted on each product page based on vendor availability and printing timelines. If you are in a time crunch, please call the showroom or email orders@michipatterns.com – as some lines offer a rush fee and a few lines carry limited stock.
  • Do you have minimum order requirements?
    Most of our vendors have a minimum order requirement. These are noted on each product page.
  • Do you offer Type II Vinyl Options?
    Yes! Most of our vendors offer type II vinyl for commercial use. Currently, our fabrics are primarily for residential use but can receive coatings to meet ASTM E84 flame spread requirements for light commercial use.
  • Can you help me estimate my wallpaper and fabric quantities?
    Yes! We can help with quantity estimates. We offer a $150 consultant fee for home or business owners within a 5 mile range of the showroom. $200 for 5-10 miles and $250 for up to 30 miles. We strongly recommend working with a professional installer or upholsterer to confirm your estimate. We are happy to help with any product information when working with your installer or work room. Please reach out to orders@michipatterns.com for support.
  • What is your return policy?
    All orders are non-returnable and non-refundable.
  • Do you offer interior design services?
    We offer limited consultations with Arica and Kate for $125/hr in the showroom. These sessions are available for the following services: Wallpaper selections Paint color coordination Fabric selections Furniture layout recommendations Drapery selections and coordination with work room These sessions do not provide suggestions on floor plans, major home renovations, or exterior design. Furniture, lighting and accessory selections may be provided on a case by case basis.
  • Do you provide installation?
    No, we do not offer installation services.
  • How are shipping and handling fees determined?
    Our shipping and handling charges are set by our vendor partners. If you have any questions or concerns about how shipping and handling fees are calculated on your order, please contact us at orders@michipatterns.com.
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